Hi, I'm Spencer!
I am a Senior User Experience Researcher with 3+ years of experience based in the Greater Seattle, WA area.
I have a diverse background spanning User Experience, Business Marketing, Industrial Design and Engineering. I bring a unique perspective to problem-solving by leveraging human-centered design thinking.
See my past work, code of ethics, and core values below!
My past work experience
Senior UX Researcher (Contract)
Delivery Experience
UX Researcher (Contract)
Office 365, Copilot
UX Researcher (Contract)
Trust and Privacy
UX Researcher (Contract)
Advertising and Monetization, Events Manager
UX Researcher (Contract)
Office 365, Loop
My UX Researcher Code of Ethics
Be Honest
A UX Researcher should balance honesty and transparency to ensure participants provide informed consent without influencing the study's outcomes. While it's crucial to clarify the purpose, sponsors, and use of results, revealing too much can skew responses or alter participant behavior.
Be Sensitive
A UX Researcher should approach participants with sensitivity and empathy, ensuring they feel at ease by emphasizing that research is not a test and maintaining confidentiality in sensitive situations. Researchers should prioritize minimizing harm, handle data responsibly, and remain cautious about sharing identifiable information, ensuring participants' well-being outweighs the risks.
Obtain Consent and Permission
A UX Researcher should obtain participants' informed consent and permission before collecting data. Participants should understand the study's purpose and how their data will be used. Recording interviews or sessions is valuable for review, but explicit permission is required for video, voice, or other data types. Consent not only serves as legal protection for businesses but also helps build trust with participants.
Represent Participants Accurately
A UX Researcher should present findings that accurately reflect participants' experiences, being honest about what was observed and said. This requires acknowledging personal biases, avoiding the temptation to confirm hypotheses, and providing context alongside direct quotes to faithfully represent participants' perspectives.
Value Participants' Time
A UX Researcher should respect participants' time, recognizing that participants are offering valuable input. Researchers should pilot their studies to estimate session duration, ensuring participants know what to expect. As answering questions for extended periods can be tiring, it's important to balance expectations with the participants' endurance.
Protect Participants' Data
A UX Researcher should protect participants' data, whether personal or not, due to legal, regulatory, and ethical reasons. Data privacy is crucial in today’s world. Even when promised anonymity, researchers can still share personal stories by using pseudonyms. Researchers should treat all data with caution, even if it doesn’t seem sensitive, as it could be misused. Additionally, any raw data not essential for the project should be deleted to ensure privacy and security.
Core Values that Drive My Work
Excellence
Continuously push boundaries to create cutting-edge solutions, striving for the highest standards of quality and performance.
Integrity
Uphold transparency, honesty, and ethical practices to build and maintain trust with users, partners, and stakeholders.
User-Centered
Focus on understanding and delivering exceptional value to users, meeting their evolving needs with empathy and innovation.
Representation
Foster a culture of respect and inclusion, promoting diverse perspectives and equal opportunities for all individuals.
Social Responsibility
Commit to making a positive impact on society by prioritizing social, environmental, and economic challenges.
Collaboration
Embrace teamwork, adaptability, and a growth mindset to drive success in a rapidly changing world, leveraging collective intelligence and resources.